Employee Training

Help Desk Certifications

Help Desk Certifications: What you should know

March 11, 2017 Wayne 0

In the world of Information Technology, there are many help desk certifications that can be obtained. Many technology companies offer help desk certifications for their systems and applications. These help desk certifications focus on server administration, programming, security, ITIL, networking, customer service, and many other areas. A certification will recognize an employee’s accumulated training and experience in a subject area that meets a standard proficiency. While certifications can be important, certifications should not be the […]

Individual and Team Recognition

September 8, 2016 Wayne 0

Individual and team recognition leads to employee engagement and productivity improvements. Too many managers focus just on negative employee behavior and implementing human resource approved disciplinary actions. Successful managers not only ensure they deal with negative behavior but also celebrate success or positive behavior. This celebration of success reinforces positive employee contributions and will lead to an environment that inspires an increase in employee engagement. To properly recognize performance and achievement, I have the following […]

Employee Training and Development

September 1, 2016 Wayne 0

Managers know that company success is a result of knowledgeable and engaged workers with skills to meet their job duties. To develop and keep top talent productive, you need a comprehensive training and development program. Employee training is to improve worker’s performance by transferring skill-based knowledge to be used in their current job position. Employee development is to advance an employee’s skills and knowledge beyond what is required for their current job position. If you […]